Grievance Redressal

www.ccnews.in par humare readers ki santushti (satisfaction) aur kanoon ka palan karna humari sabse badi prathmikta (priority) hai. Agar aapko www.ccnews.in par publish kiye gaye kisi bhi article, news report, ya content se koi shikayat (grievance) hai, toh humari team usko resolve karne ke liye poori tarah se tayar hai.

Aap Kis Tarah Ki Shikayat Kar Sakte Hain?

Humari Grievance Redressal process ko bahut hi simple aur transparent rakha gaya hai. Aap niche diye gaye kisi bhi karan se humein shikayat darj karwa sakte hain:

Galat Khabar (Fake News / Factual Error): Agar humari website par koi aisi news ya jankari publish hui hai jo galat, misleading, ya factually incorrect hai.
Maanhani (Defamation): Agar kisi post mein kisi vyakti, sanstha ya dharm ke khilaf bina saboot ke koi aisi baat likhi gayi hai jisse unki chhavi (image) kharab hoti ho.
Copyright Ulanghan: Agar aapka koi original text, image, ya video bina aapki permission ke humari site par use hua hai.
Privacy Violation: Agar kisi khabar mein aapki personal jankari ya photo bina manzoori ke leak ki gayi hai.
Abusive Content: Agar koi article ya user comment gaali-galoch, hate speech, ya dange bhadkane wala hai.

Shikayat Darj Karne Ka Tarika

Apni shikayat ko effectively darj karwane ke liye, kripya humein email bhejte waqt in baaton ka dhyan rakhein taaki hum jaldi action le sakein:

Aapka pura naam, mobile number, aur ek valid email address.
Us specific article ya post ka exact URL (Link) jiske khilaf aapko shikayat hai.
Shikayat ka clear explanation (yeh batayein ki us content mein kya galat hai ya usse aapko kya pareshani hai).
Agar aapke paas koi saboot (proof) ya original source hai, toh use zaroor attach karein.

Resolution Time (Karyawahi Ka Samay)

Jaise hi humein aapki shikayat milegi, www.ccnews.in ki grievance aur editorial team us par turant jaanch shuru kar degi. Hum koshish karte hain ki 7 se 14 dino ke andar (ya usse bhi pehle) aapki shikayat ka santoshjanak samadhan (satisfactory resolution) kiya jaye, aur zaroorat padne par us content ko update ya delete kiya jaye.